In 2010, a woman named Debra came to me seeking help. Her mother, Mrs. Landan, was recently discharged from the hospital, having experienced a major change in her functional status. Mrs. Landan, 88-years-old and widowed, lived in Florida while her daughter, Debra, lived and worked out of the country. Debra wanted to be by her mother’s side after her discharge from the hospital, but it was not feasible given her job and location. It pained her not to be with her mother, but then she learned what a Care Manager from Feinberg Consulting could do, and this is how both Debra and Mrs. Landan were able to find peace of mind.
Since Feinberg Consulting was hired, we’ve set up services and equipment to support Mrs. Landan and have continued to provide her with coordination, monitoring of care, medical services, and emotional support. We’ve helped her deal with a number of medical setbacks. Sleep disturbances, hallucinations, depression, severe itching, infections, and anxiety have plagued her over the past two and a half years. She also went from being ambulatory to requiring the use of a wheelchair. The Care Manager has helped the family through every change, keeping Debra updated and Mrs. Landan in good spirits.
Feinberg Consulting’s Care Manager has continued to ensure that Mrs. Landan’s quality of life is optimum, given her health needs. The expertise provided has made it possible for her to remain in her home. One of the services Debra and Mrs. Landan most appreciate is the detailed coordination. The Care Manager arranges so that medicines, groceries, clothing, and house upkeep are all handled in a way to make Mrs. Landan feel at ease. And when Mrs. Landan feels at ease, her daughter does too. What neither of them expected was how important their Care Manager proved to be in keeping their costs efficient. Without a Care Manager, Mrs. Landen would have moved to a private room at a nursing home facility in Florida – at a cost of nearly $93,440 annually (The 2011 MetLife Market Survey of Nursing Home, Assisted Living, Adult Day Services, and Home Care Costs). Since hiring her Care manager two and a half years ago, billable costs have averaged $22,872 a year. By choosing a Care Manager, Debra and Mrs. Landan have saved over $100,000.00 in just under three years.
Another high cost they faced was emergency travel. Having a Care Manager has helped Mrs. Landan’s whole family cut down on the costs of these last minute travel expenses. The average cost per emergency flight is $1300.00, plus the cost of taking time off work and other miscellaneous expenses. When Debra is able to come into town, the Care Manager ensures Debra gets the most out of her visits with her mother. The Care Manager sets up appointments, like the signing of the Living Wills, so that Debra and Mrs. Landan can quickly complete the necessary tasks and move on to quality time together. Debra, Mrs. Landan, and the rest of their family have expressed how grateful they are for being able to focus on the thing that really matters most – normal time with each other.
At Feinberg Consulting we offer services in care management for families in all different situations. If you think that you or a loved one could benefit from care management services, please call Monday – Friday, 9am – 5pm to “Ask the Care Manager” about information regarding care related issues. All calls are private and you may choose to remain anonymous. The number for this hotline is: 1-877-538-5425 ext. 120. “Ask the Care Manager” provides a safe place to gain information, a listening ear, and a qualified and caring professional to help evaluate your situation and provide recommendations based on their extensive experience. Take control and contact Feinberg Consulting for your care management needs.