Who is Feinberg Consulting?

Brought together by the collective dream of helping others, our company is comprised of many amazing individuals. As a team, we work in collaboration with the best resources available to give families a way to care for their injured or ill loved ones. It is our privilege to be a part of the recovery of our clients.

No matter the situation or how challenging it seems, we know what you’re facing and we know how to help.



Meet the Team

Our company is comprised of a group of compassionate professionals dedicated to improving the lives of others through health advocacy and care coordination. We are nurses, social workers, occupational therapists, recovery coaches, brain injury specialists, educational consultants, rehabilitation specialists, interventionists, certified addiction professionals, and business professionals.

What would the results be if we put this group of exceptionally caring people in a room and told them they would have the opportunity to help thousands of families?

Each day we know is a blessing, because we’ve realized we are part of something bigger than ourselves. This company means a lot to each of us. When we arrive at our office each day, we know that we will possibly meet someone on the worst day of their life. Our goal is to change that. Our goal is to have them see that they are not alone. So many of us have been through these situations ourselves and we understand how difficult and scary it can feel. But there is hope. All it takes is the courage to reach out!

Catastrophic Case Managers

Our employees are driven by a single purpose – to help those in need and make the world a better place. Our case managers have a wide variety of backgrounds, which gives our company a tremendous amount of collective experience. Case managers undergo a 90 day orientation with our Senior Case Managers. Though many of our case managers have prior experience, we want all of our case managers to hold themselves to the highest standards and expectations of our company.


Addiction Recovery Professionals

Our addiction recovery professionals have come together from all over the country to create an unmatched system of support. We believe that a life with purpose is one that can be successful in recovery. We are here to help.





Client Services Managers

Jaquita Green
Client Services Manager
Jessica Kowalchuk
Operations Assistant and Client Services Manager
Rebecca Clarke
Client Services Manager and Education Coordinator

Want to Join the Team?

Feinberg Consulting is always on the lookout for exceptional individuals with a passion for supporting others.

We promote from within, invest in our employees, balance our working lives with healthy home lives, embrace new ideas, seek out better and cutting-edge processes, care for one another, and constantly challenge the status quo of what a workplace should feel like.

Our team is dedicated and hard working. We know that our clients are placing a tremendous amount of trust in our company and we meet that calling with resolve and commitment. Each day we strive to bring our absolute best to the table and set the bar one notch higher than anyone would expect. We laugh, smile, and cry with our clients, because this is more than a job to us.

It’s Different Here

If you are looking for a career that saves lives and has a real impact on the world… and you are daring enough to see what you can actually accomplish with nothing standing in your way, visit our careers page.

Your Future is Waiting


Office Staff

Pam-Feinberg-Rivkin.WebPam Feinberg-Rivkin, RN, BSN, CCM, CRRN, ABDA, Interventionist
Founder and CEO
Steve Feldman
Chief Operating Officer
Becky Eizen, MBA, CSA
Vice President of Bridgeway
Bridgette.OdumBridgette Odum
Recruiter and Community Outreach Coordinator – Bridgeway
Jenny Klonowski
Marketing and Creative Director
Jessalyn Seramur, PHR
Vice President of Operations
Julie.NitzkinJulie Nitzkin RN, BSN, PWC
Director of Clinical Services – Bridgeway
Larissa Babak
Marketing and Social Media Assistant
Melissa Letwinski
Vice President of Client Services – Catastrophic
Nicole Feinberg
Director of Operations
Rachel Walker
Relations Specialist – Bridgeway
Rhonda.Morris.WebRhonda Morris
Staffing and Training Coordinator – Bridgeway
Susan Schulman
Business Development & Recruiting Manager


Our team has become a close-knit group of dedicated and caring professionals, with a culture beyond the standard office environment… more than a company, we are a working family. Feinberg Consulting continually engages in leadership training and transformations. We believe everyone is a leader with integrity, patience, honor, respect, and compassion. We empower our people to do their absolute best work and encourage everyone to contribute to the improvement, and success, of any process they are involved with.

In addition to building leaders, we seek to improve our customer relationship skills by conducting in-office trainings that simulate real-world situations. We want anyone who calls into our company to see that we will truly take the time to understand the difficulties they may be dealing with and find out what their needs are. Person to person, we seek to make connections that change lives.


To set the uncompromising standard of quality, service, innovation, and integrity in client advocacy and professional care coordination.


Our Mission is to provide advocacy for each individuals needs with utmost integrity, quality, and service while delivering a professional, personalized plan of care that will improve lives.


First and foremost, we are a company who is passionate about improving our community. Members of our team consistently donate to local charities, volunteer throughout the state, and give back in small ways every day.
As a company, we make donations to various quality organizations, such as the Michigan Brain Injury Association and the Alternatives for Girls Program.

Pam Feinberg-Rivkin, our Founder and CEO, consistently seeks out new charities and causes. She contributes her time, money, and resources whenever possible.


Feinberg Consulting, Inc. was founded in 1996 by Pam Feinberg-Rivkin, RN, BSN, CCM, CRRN, ABDA, Interventionist, after her work as a nurse in hospital, home care and rehabilitation settings. She coordinated care for individuals who had sustained catastrophic illnesses and injuries and soon realized it was her passion. By individualizing each client’s plan of care, including closely collaborating with other health care providers to incorporate their unique areas of expertise, she was able to make a profound difference in the lives of families in need – “there is so much a committed case manager can do to provide assistance, direction, and support for a client’s wide range of healthcare needs.”

As the need for other services became evident, Pam began hiring and mentoring a compassionate, highly skilled team of registered and certified rehabilitation nurses and other healthcare and rehabilitation professionals to also become advocates for the individuals referred to Feinberg Consulting, Inc.

In addition to catastrophic case management, Feinberg Consulting, Inc. has since expanded to provide other essential services, such as: Bridgeway Care Management & Home Care (to those who were not injured in an auto accident), Feinberg Addiction Services, Recovery Coaching, Educational Consulting, and Vocational Consulting.

The growth that we have achieved is a testament to the effectiveness of our case management services and the trust our clients have placed in us. We have partnered with over to 2,000 families to significantly reduce the strain, anxiety, and uncertainties of caring for their loved ones. Every member of our skilled team strives to maintain an objective perspective in the coordination of care. We adhere to the highest level of case management guidelines and are passionate advocates for our clients in their care and recovery. Feinberg Consulting’s culture of excellence embraces and supports our team in receiving increased knowledge and experience through additional education and certifications. For us, the professional fulfillment and personal rewards we receive are beyond measure.

We are proud to serve the needs of families globally as a trusted health advocate, a confidante families know they can count on, a liaison that coordinates care, and an unwavering activist for our clients.

From the smallest detail to the largest challenge your family is facing, Feinberg Consulting, Inc. is here for you.


Memberships and Affiliations

The Coalition Protecting Auto No Fault Case Management Society of America Brain Injury Association of Michigan Alzheimer's Association Jewish Family Service NAPGCM Gerontological Society of America Florida Geriatric Care Managers Association Brain Injury Association of Florida,-Inc. Texas Brain Injury Alliance Brain Injury Association of California Brain Injury Association of America